Respect for the legal obligations and the internet users’ rights through our anti-spam policy
MailPerformance commitment with the anti-spam
fight is one of our main priorities.
Furthermore, we are
working to respect both internet user legal obligations and
rights, in accordance with the applicable computing, files and
freedom law (CNIL). |
|
OUR OBJECTIVES
- Limiting the companies’ significant costs caused by spams,
- Controlling the application of the legal obligations in
accordance with LCEN and CNIL,
- Respecting the internet users’ rights.
FOR YOUR PROTECTION
We adopt every action in order to
protect you:
- Optimal configuration of our servers,
- Implementation of the brand new spam treatment methods,
- Work in close relationship with the ISP,
- Maintenance of our own spam detection and treatment engine,
- Immediate response to any claim received.
LET´S JOIN OUR
COMMITMENTSPlease let us know if you are aware of a spam and
contact us at:
LET´S HONOUR THE LEGAL OBLIGATIONS
The law
declares:«Direct prospection by electronic mail is authorized
if the electronic data on the recipient have been directly collected from the
user concerned, honouring the above mentioned law declaration No. 78-17 on 6th
of January 1978, referring to sales and services provision, when the direct
prospection refers to products or services of the company which are similar to
the ones delivered by this same commercial entity, and when the recipient is
offered, in a transparent and non ambiguous way, the possibility of denying the
use of its electronic data when these have been collected and received by
electronic prospection mail addressed to him, without any expenses except the
cost of easily forwarding the refusal action.».
The forwarding of
prospection
e-mailing depends on having
previously obtained an
explicit agreement or
approval
from the internet user for receiving messages with publicity contents.
The internet user must be able, also, to
unsubscribe at any
time, in an easy way and without any cost.
Or commitment as e-mailing
professionals is to:
- Send to the internet user a message confirming that he has
been unsubscribed,
- Integrate in every commercial electronic message sent, on
his own name or through third parties, a clear hypertext link to a web page for
total unsubscription or modification of the conditions related to the use of
personal data,
- Reflect the unsubscription or opposition to the person in
charge of the treatment and the advertiser when the request is sent to the
latter,
- Notify to the internet user, by e-mail, that his unsubscription
and/or opposition has been taken into account.
Referring to
the
free cost of unsubscription, we must remind that the cost
for forwarding this decision is not included.
In other words, an internet
user who wants to unsubscribe when receiving a promotional message by
SMS must pay the cost of the
communication.
DOCUMENTATION