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Secure, protected and back up data.
MailPerformance implements the appropiate technical and management measures to avoid incidents, non authorized or illegal treatment, destruction, loss or damage of data.
In the same way, security programs and procedures are implemented to ensure secure access access to the back-office of the applications, as well as to the management of the machines which compose the e-mailing platform.
Intrusion tests are carried out by an external company every three months.

OUR OBJECTIVES
  • To guarantee your convenience when managing your e-mailing campaigns,
  • To completely follow-up and protect your data during all your actions,
  • To think on your projects for a long-run success.

MailPerformance employs a combination of back-up methods for providing complete and robust safety conditions. The back-up methods are implemented according to the strategies of every type of server:
  • Physical security,
  • Data and data exchange security,
  • Intrusion security,
  • Running security,
  • Human management.

OUR SECURITY POLICY
Physical security of host’s environment
  • A 24 hours operational service, 7 days a week, monitoring cameras, a biometric device for accessing to the protected areas, a power-supply physical redundance system, a constant temperature for all servers and backup units.
  • Server protection against non authorized access through Authentication certificates, using a combination of login/password, SSL, firewalls and no direct peer-to-peer link behind the firewall.
  • Protection of customers’ data against non authorized access or decay.
  • On and off line duplicates and backup.

System access by Mailperformance’s technicians
Mailperformance’s technicians have a tracked and protected access by using of a login/password combination. The different access levels provide different rights of access levels depending on the deeds of each Mailperfomance employee.

OUR COMPLETE DATA BACKUP POLICY
Production of complete archive files of all the stored information on a specific server in a given time and storage of the customer’s databases, or creation of server disk images.

The backup data are duplicated in an external site different from the production site.

A differential backup
Adding only the information which has been modified or generated after the last complete backup. It’s a method employed to track the changes performed on a customer’s data.

Data Duplication
On A Server Itself
  • The so-called “mirroring” or RAID 1 method allows to create a copy of a server’s whole group of data into several disks. This method enables to reduce to a minimum the data loss risk in case of a physical damage caused to a disk. This method is generally used on servers different from those hosting the database and means no service interruption.
  • Another method is the RAID 5 or RAID 10 which copes with the loss of one or several hard drives without service interruption. This method is used on database servers.

Between several servers
  • The server duplication enables to synchronize a server’s data with another one.
  • The "Data Mirroring" method is used to synchronize a database.
  • The "DFS/FRS" method duplicates the files such as imports, images, HTML pages ...
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Copyright MailPerformance 2007
A solution from NP6, company of